How Digital Transformation Can Enhance Your Business?

SCAND Ltd.
5 min readJan 27, 2021

Technological change has been around since the invention of the wheel. While it’s not a new phenomenon, digital transformation is happening faster than ever before.

In every industry, companies are challenged to make the decision of their lifetimes: how to respond to the constantly growing competition and how to take advantage of the opportunities from innovative technologies for their business. Markets are being restructured by disruptive technologies that allow you to respond to changing client expectations. Executives have to speculate on what the future holds. The most effective businesses harness the power of digital technologies and develop new strategies for value creation — driven by data and utilizing the knowledge and capabilities to the maximum.

Not only does digital transformation (DT) improve customer engagement and increase efficiency, but it also enhances business decision making and encourages innovation. In fact, 70% of companies either have a DT strategy in place or are working on it. The COVID-19 pandemic has only accelerated this, with many organizations kick-starting digital transformation.

Leveraging Technology

For organizations that are undertaking digital transformation, software development is a key requirement. For the majority of enterprises, using technology and ensuring that it can deliver reliable and high-quality results is a major priority. Companies at this stage need to understand their strategic objectives and incorporate software that will help them achieve those goals.

Besides, the current situation has emphasized the importance of providing teams with robust software that allows them to work without any limitations and complete projects. Therefore, to remain agile during this unprecedented time company executives and decision-makers have to undergo a rapid shift.

Challenges Are Generally Within Your Organization

Successful digital transformation involves technical challenges, which often act as barriers for companies attempting to do it themselves. And when businesses use an ad‑hoc approach, the result is a patchwork of inefficient, outdated technologies and processes that talk past each other.

Benefits of Digital Transformation

The use of custom software development services help companies create digital products while leveraging cutting-edge technologies, proven methodologies and approaches to delivering software products that empower your company to stay ahead of the technological curve well into the future.

Improved Efficiency

Every business faces roadblocks that impair efficiency. Digital transformation can resolve many issues. Through integrated and connected technologies such as analytics, sensors, edge computing, app-based controls, and smart machinery, companies can achieve greater productivity. These systems collectively provide smart automation and data insights that have a significant impact on overall performance.

Companies that adopt digital transformation experience increase efficiency across the areas and processes that have been transformed — the element of human intervention can be eliminated and the process can be completed much faster. Digital transformation allows companies to do more with less. From IoT-enabled monitoring to data analytics to predictive maintenance, organizations can achieve greater results with fewer resources involved.

Improved Decision Making

Many businesses lack the tools and resources to process information and turn it into valuable knowledge and insights. Such organizations always lose out to tech-driven organizations that use modern business intelligence tools to gain insights. This helps them to respond to new trends much faster and more accurately than companies that lack these capabilities. ⠀

Having connected systems means that now you can measure almost anything and get actionable insight: from customer behavior to employee productivity. You may discover that you invest time and resources into strategies that do not produce results. Whether it is your staff, your money, or anything else — with digital transformation, you can achieve a more efficient allocation of resources.

Improved Agility

COVID-19 gave the business world a surprise agility test. Many companies lost the competition because they didn’t have the tools to help them adapt quickly. For others, it was relatively easy to adjust to the changing conditions because they already had the right digital tools.

Agility is one of the most important benefits of digital transformation. Companies that can adapt to changes on the fly have a huge competitive advantage. With digital transformation, you can automate manual processes and, as a result, enjoy the higher quality, improved efficiency, and flexibility to quickly adjust to the rising challenges. With digital publishing solutions companies can expand their publishing capabilities and meet the ever growing requirements of their clients. In other words, DT allows companies to adjust to the new reality within weeks.

Improved Customer Satisfaction

Improved customer experience is another advantage of digital transformation. With technological advancement, companies see customer expectations change. In fact, Gartner reports that more than two-thirds of companies say they are competing mostly on customer experience.

If you can’t ensure the simplicity your customers expect and provide outdated experience, they will likely buy from your competitor. Offering your customers digital solutions makes your brand more attractive in their eyes. Companies offering obsolete experience will find it difficult to compete with those who remain relevant and actively use new technologies.

As more digital technologies emerge, companies must learn how to take full advantage of them to deliver value to their customers.

Companies that aren’t taking advantage of digital technologies to better understand their customers risk getting left behind. In contrast, companies that use digital technologies to collect insights about their clients can use that data to constantly improve and increase conversions.

Improved Profitability

Companies that undergo digital transformation improve efficiency and profitability. According to the SAP Center for Business Insights and Oxford Economics:

  • 80% of companies that have undergone DT report increased profits.
  • 85% say they have increased their market share.
  • On average, leaders expect 23% higher revenue growth.

Many businesses avoid digital technologies because they believe there will be no return on investment, or that the payback will take too long. However, they are far from the truth. When it comes to digital automation, the average payback period for digital investments has shown to be approximately five years.

Digital transformation allows companies to work more efficiently, make better decisions, increase agility, and improve the customer’s perception of their business.

Bottom Line

Digital transformation is about fundamentally changing the way your business works by embracing the latest technologies and methodologies. However, it is not an easy process; and each company needs to evaluate its requirements, opportunities, and resources to prioritize its efforts to reach attainable goals. This means they must consider what successful digital transformation means for them and how they can implement a plan to achieve their objectives.

Developing a DT plan should include a critical evaluation of digital tools an organization needs to efficiently complete its work. Only then can companies ensure they invest in the right technology solutions and will be able to achieve results.

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